If the return is caused by the consumer, consumer should be responsible for the shipping fee. Thespecific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

 

SHIPPING AND BILLING INFO MUST MATCH.

IF YOUR BILLING AND SHIPPING INFO DO NOT MATCH YOU WILL BE ASKED TO VERIFIED BY ID VERIFICATION.

 AFTER YOUR PURCHASE, PAYMENTS HAVE A PROCESSING TIME OF 1-3 BUSINESS DAYS BEFORE SHIPPING OUT.

FOR EXAMPLE,IF YOU PURCHASE A WIG TUESDAY, YOUR PAYMENT PROCESS WILL BE COMPLETED ON FRIDAY.

 ITEMS ARE SHIPPED VIA UPS & USPS SERVICE AND TAKE APPROXIMATELY 5-7 BUSINESS DAYS AFTER PAYMENT HAS BEEN PROCESSED.

 PLEASE ENTER THE CORRECT INFO FOR YOUR ADDRESS. EX: IF YOU LIVE IN AN APARTMENT, PLEASE ENTER YOUR APARTMENT NUMBER, DOUBLE CHECK THE SPELLING OF YOUR ADDRESS TO MAKE SURE ITS CORRECT.

 IF YOUR SHIPMENT IS RETURNED TO US BECAUSE OF YOUR ERROR, BE PREPARED TO PAY A RESHIPMENT FEE.

 AFTER A SALE OR HOLIDAY PLEASE EXPECT DELAYS.